COMMITTED TO YOUR PRIVACY
Crimtan is dedicated to the highest standards of consumer privacy. Our technology and systems were designed to use only non-personally identifiable information to ensure the privacy and protection of all consumer data and to exceed industry best practices and data protection laws. Crimtan are a long-standing, active member of IAB’s Behavioural Targeting Council, a founder signatory to the EU Framework for Online Behavioural Advertising and one of the first online ad companies to roll out the AdChoices icon.
Online Behavioural Advertising (OBA). Notice and User Choice
Crimtan develops anonymous profiles of web users for the purpose of delivering more relevant online advertisements. You can find out more about OBA, cookies and industry best practice, opt out of OBA and access the EU Framework for OBA at the Your Online Choices website. Crimtan was one of the first companies to gain the EDAA Trust Seal, demonstrating full compliance with the OBA Self-Regulatory Programme.
As a founder signatory to the EU Framework for OBA, Crimtan and our contracted web partners will:
- provide clear and unambiguous notice to users that we collect data for the purposes of OBA. This notice shall include information about what types of data are collected, how this data is being used and how users can decline OBA.
- provide straightforward information on how to decline OBA and ensure that this information is prominently displayed and easily accessible.
If you have a complaint
Web users have the right to complain about Crimtan’s compliance with EU Framework for OBA. In the first instance users should contact us with full details of the complaint. If Crimtan does not respond to the complaint within 7 days users may take their complaint, via the IAB, to a panel of the OBA Board who will review it and decide if any action should be taken.
The following statement describes the overall company practices of Crimson Tangerine Limited, including all advertising on our network of websites, as well as across other internal sites, and products and services that are offered by Crimtan (referred to as “Crimtan”, “we”, “us”, or “our”). This policy was created to let you know what information we collect when you visit our websites and when we serve advertisements on our network of websites, why we collect it, and how it is used. This policy does not apply to the practices of companies that Crimtan does not own or control, or to people that Crimtan does not employ.
WHAT INFORMATION IS COLLECTED?
Non-Personally Identifiable Consumer Data
Crimtan may collect anonymous data while you are visiting a Crimtan website or the website of one of our business partners, including website owners, advertisers, and their representatives (collectively referred to as “Business Partners”). This anonymous data can include information such as a consumer’s IP address, cross-app data, web pages which have been viewed by a consumer, date and time, location, domain type, and responses by a consumer to an advertisement delivered by us or a third-party advertising technology vendor. We, and/or a third-party advertising technology vendor, may use different types of technologies to collect this type of information, including cookies and pixels. In addition, we may request and collect additional non-personally identifiable information about a visitor as part of the registration process at our wholly owned websites or for our services (collectively referred to as “Crimtan Properties”). Examples of the non-personally identifiable information that may be requested and collected with the visitor’s consent include age, gender, and interests. None of the foregoing information (collectively referred to as “non-personally identifiable data”), by itself, or together, can by its nature be tracked to a specific individual. Consumers may elect not to allow us to use this anonymous data by following the Cookie Opt-Out procedures set forth below.
Personally Identifiable Consumer Data
Other Information that is Collected
At some Crimtan Properties, including this one, Crimtan may collect personally identifiable information from individuals and companies who want to enter into a business relationship with Crimtan as a Business Partner (referred to as “Business Information”). For example, we may request and collect Business Information from website owners who want to become part of the Crimtan network of websites. Crimtan is committed to making sure that clear notice and choice is provided to all individuals and companies before the personally identifiable data is collected, and that they have opted-in to our use of their Business Information. Examples of personally identifiable data that may be requested include name, address, and email address. Crimtan maintains Business Information for the purpose of administering our Business Partner programs, such as maintaining account information, sending payments, etc. We may share Business Information with third-parties who provide administrative services (these third-parties are also required to maintain the confidentiality of the Business Information), or to law enforcement or government officials, pursuant to a court order, as we deem necessary or appropriate.
HOW IS THIS INFORMATION USED?
The non-personally identifiable data that Crimtan and/or its third-party advertising technology vendors collect are used to better target advertisements and offers to consumers across the different websites they visit within the Crimtan network of websites. Crimtan may also use the non-personally identifiable data to better target content to consumers in an effort to create a personally relevant experience for each consumer. The data are also used to predict responses to advertisements, and to help determine which ads perform best and which content is most appropriate for different consumers. In addition, the data may be combined with information collected from other sources so that we may better serve consumers with advertisements and offers that may be of interest to them. We may also share non-personally identifiable data with our subsidiaries and third-party partners for similar use. Crimtan may retain non-personally identifiable data for up to 3 months. After 3 months, we may store the non-personally identifiable data in aggregate form for up to 18 months.
If a consumer elects to provide Crimtan with personally identifiable data, we may utilise such data for marketing purposes. Consumers who have provided personally identifiable data may elect to have their data deleted from our files, or kept from being used for purposes other than for the service requested, by following the Data Opt-Out procedures set forth below.
The Business Information that Crimtan Business Partners provide to us for the purpose of entering or maintaining a business relationship with Crimtan are used only for the purpose of administering our Business Partner programs, such as maintaining account information, sending payments, etc., and are stored for as long as the normal course of business requires.
Sharing Information with Third-Parties
All personally identifiable data provided by individuals is maintained in confidence by Crimtan. There are instances, however, in which personally identifiable and non-personally identifiable information is shared with third-parties, as described below. The non-personally identifiable data may be shared with third-party partners of Crimtan on an anonymous basis.
With respect to personally identifiable information, Crimtan may, from time to time, provide information to certain third-party administrative vendors for efficiency purposes in providing administrative services such as billing, delivery and pay-outs, or for other services related to providing a Crimtan product or service. Any third-party vendor so used will be required to enter into a confidentiality agreement with Crimtan.
Crimtan may also share personally identifiable information with third-parties who enter into business relationships with us. These business partners may include financial service providers (including credit bureaus and insurance agents); non-financial companies (including retailers, online and offline advertisers, membership list vendors, direct marketers and publishers); companies that perform marketing services on our behalf, and others. We may also disclose information to a third-party who provides substantially similar services as the original service signed up for, if we decide to stop providing such services ourselves. In such situations, we will provide our subscribers with an opportunity to opt-out of such sharing. Please note that Crimtan is very careful about which companies it does business with.
Crimtan may also disclose information we have collected when we have a good-faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
- Satisfy any applicable law, regulation, legal process, or governmental request
- Enforce applicable Terms of Services including investigation of potential violations thereof
- Detect, prevent, or otherwise address fraud, security, or technical issues
- Protect against imminent harm to an individual’s safety or rights
If Crimtan, or part(s) of the company, becomes involved in a merger, acquisition, or any form of sale of a majority or all of its assets, any data we have collected may be one of the assets transferred.
Third-Party Information Gathering
Crimtan is committed to protecting all our data from unauthorised access or disclosure, and makes significant efforts to maintain the security of its network and the data we collect. We cannot, however, ensure or warrant the security of any information you transmit to Crimtan and you do so at your own risk. Once we receive your transmitted information, Crimtan uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your information. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, managerial, or technical safeguards. In addition, access to the information that Crimtan collects is restricted to Crimtan employees, contractors, and agents who require access to that information in order to operate, develop, or improve our Services. These individuals are bound by strict confidentiality obligations and may be subject to disciplinary action, including termination and criminal prosecution, if they fail to meet these obligations.
You may opt-out of Crimtan’s use of cookie files with your computer. The following procedure works for cookies served by Crimtan servers only. By clicking here, you can request an “opt-out cookie,” which is an identification tag that will prevent your anonymous data from being matched to any particular machine. Please note that this opt-out process will remove the anonymous cookie ID from the cookie file but not the cookie itself. It is necessary for us to store this “opt-out cookie” on your computer in order to recognise you as an opt-out user. This is the only way Crimtan can know you’ve chosen to take this action, and ensure that your decision is recognised by our servers. Please note that if you ever clean out cookies from your internal drive you will need to visit the Crimtan site again and repeat this simple opt-out procedure. Also, please be aware that should you change computers, use different browsers, use different computers, update your Internet browser, or delete your cookie, you should repeat this simple opt-out procedure.
If a consumer elects to provide Crimtan with personally identifiable data, he or she has the right to tell us not to make use of such data in some of the manners described herein, or may have such data deleted in its entirety. Simply contact us and provide the name of the service for which you provided information and let us know what level of opt-out you would like to exercise. These include: (1) Do not share information about me with Business Partners, (2) Do not solicit me with special offers other than those related to the service I signed up for, (3) Remove my data from your database for such service completely. Once we receive this instruction, we will promptly take corrective action. Please note that we will need you to provide your email address or other previously provided personal identifier in order to identify you in the Data Opt-Out process. Also, please remember that if you choose to delete your information completely you will no longer receive the Crimtan service in question.
Access to Data
Crimtan allows consumers who have voluntarily provided personally identifiable data access to their data to ensure that it is correct and to make any changes. Please contact us if you should like receive a copy of, or to make any changes to, your data. A small fee (£10) is chargeable for data subject access requests.
ADDITIONAL NOTICES AND DISCLOSURES
Crimtan is very sensitive to the issue of children’s privacy. Crimtan’s websites, products, and services are neither developed for, nor directed at, children under thirteen years of age. If you believe your child has provided Crimtan with personally identifiable data, or registered at one of Crimtan’s websites, and you would like to have the data removed, please contact us.
Crimtan is required to tell you if it transfers or intends to transfer personally identifiable data which it holds about you to countries outside the European Economic Area (“EEA”), where the privacy laws may not be deemed as protective as those in your jurisdiction.
If you contact us, we may keep a record of that communication. We may retain emails or other communications sent to us from consumers in order to help process inquiries, respond to requests, and improve our general service levels.